Châteauguay, Québec
514 989-9586

Privacy policy

GENERAL CONDITIONS

These terms and conditions govern the use of this site volthium.com/en/
This site is owned and operated by Volthium Energy
By using this site, you indicate that you have read and understood the Terms of Use and agree to abide by them at all times.

Type of site : e-commerce

Intellectual Property
All content published and made available on this site is the property of Volthium Energy and its creators. This includes, but is not limited to, images, texts, logos, documents, downloadable files and everything that contributes to the composition of this site.

Accounts
When you create an account on our site, you agree to the following:

that you are solely responsible for your account and the security and confidentiality of your account, including any passwords or sensitive information attached to it, and

that all personal information you provide to us through your account is current, accurate and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our site illegally or violate the acceptable use policy.

Sales of goods and services
This document governs the sale of goods made available on our site. The goods we offer include:

  • Lithium battery

The goods related to this document are the goods that are posted on our site at the time you access it. This includes all products listed as being out of stock. Any information, descriptions or images we provide about our goods are described and presented with the utmost accuracy as possible. However, we are not legally bound by such information, descriptions or images because we cannot guarantee the accuracy of every product or service we provide. You agree to purchase these goods at your own risk.

Sold by third parties

Our site may offer goods from third party companies. We cannot guarantee the quality or accuracy of goods made available by third parties on our site.

Payments
We accept the following payment methods on this site:

  • Credit card

When you provide us with your payment details, you are confirming that you have authorized the use of and access to the payment instrument you have chosen to use. By providing us with your payment details, you are confirming that you authorize us to charge the amount due to that payment instrument.

If we believe that your payment has violated a law or any of our terms of use, we reserve the right to cancel your transaction.

Transport and delivery
When you make a purchase on our site, you agree and acknowledge to provide a valid email and shipping address for the order. We reserve the right to change, reject or cancel your order whenever necessary. If we cancel your order and have already processed your payment, we will give you a refund equivalent to the amount you paid. You agree that it is your responsibility to monitor your payment method. While we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.

Reimbursement
Reimbursement of goods
We accept refund requests on our site for products that meet one of the following requirements:

  1. the property is broken
  2. the property is not as described
  3. the property is the wrong size
  4. change of mindset
  5. The property does not meet the user’s expectations

Refund requests can be made within 14 days of receiving your goods.
Refunds do not apply to the following products/services:

  1. Article that was used
  2. Item without proof of purchase

Returns
Returns can be made in person at the following locations: 2600 Ford Blvd, Chateauguay

Guarantees

  1. 10 year limited warranty

Limitation of liability
Volthium Energy or any of its employees will be held responsible for any problems arising from this site. Nevertheless, Volthium Energy and its employees will not be held responsible for any problems arising from any improper use of this site.

Compensation
As a user, you hereby indemnify Volthium Energy from and against any and all liability for

You agree to indemnify and hold us harmless from and against any costs, causes of action, damages or expenses arising out of your use of this site or your breach of any of the provisions set forth herein.

Applicable laws
This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations.

For EU residents, the GDPR is the applicable law governing this document. In the event of any inconsistency between any provision of this document and the GDPR, the rules of the GDPR shall prevail.

Divisibility
If at any time any of the provisions set forth herein are determined to be inconsistent with or invalid under applicable law, such provisions shall be deemed void and shall be removed from this document. All other provisions shall not be affected by such laws and the remainder of this document shall continue to be considered valid.

Changes
These terms and conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site. We recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates. If necessary, we will notify users by e-mail of changes to these terms and conditions or post a notice on our site.

Contact

Please contact us if you have any questions or concerns. Our contact information is as follows:

(514) 989-9586

info@volthium.com

2600 Ford Blvd, Chateauguay, J6J 4Z2