Privacy Policies - Volthium

Terms & Conditions
These terms and conditions govern the use of this site volthium.com/fr/
This site is owned and operated by Volthium Energy. By using this site, you indicate that you have read and understood the Terms of Use and that you agree to abide by them at all times.

Type of site: e-commerce

Intellectual property
All content published and made available on this site is the property of Volthium Energy and its creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of this site.

Accounts
When you create an account on our site, you agree to the following:
1. that you are solely responsible for your account and for the security and confidentiality of your account, including any passwords or sensitive information attached to that account, and
2. that all personal information you provide to us through your account is current, accurate and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you use our site illegally or violate the terms of acceptable use.

Sales of goods and services
This document governs the sale of goods made available on our site.
The properties we offer include:

Lithium

The property related to this document is the property that is displayed on our site at the time you access it. This includes all products listed as out of stock. Any information, descriptions, or images we provide about our properties are described and presented as accurately as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of every product or service we provide. You agree to purchase such goods at your own risk.

Sold by third parties

Our site may offer goods from third-party companies. We cannot guarantee the quality or
the accuracy of goods made available by third parties on our site.

Payments
We accept the following payment methods on this site:

Credit card

When you provide us with your payment information, you confirm to us that you have authorized the use of and access to the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorise us to charge the amount due to that payment instrument.
If we believe that your payment has violated any law or any of our Terms of Service, we reserve the right to cancel your transaction.

Transport and delivery
When you make a purchase on our site, you agree and acknowledge that you are providing a valid email address and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equivalent to the amount you paid. You agree that it is your responsibility to monitor your payment method. While we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.

Repayment
Reimbursement of property

We accept refund requests on our site for products that meet one of the following requirements:

the property is broken;

the property is not as described;

the property is of the wrong size;

change of mentality;

The property does not meet the user’s expectations.

Refund requests can be made within 14 days of receiving your goods.

Refunds do not apply to the following products/services:

Item that has been used;

Item without proof of purchase.

Returns
Returns can be made in person at the following locations: 2600 Ford Boulevard, Chateauguay, Quebec

Guarantees
10-year limited warranty

Limitation of Liability
Volthium Energy or any of its employees will be held responsible for any problems arising from this site. Nevertheless, Volthium Energy and its employees will not be held responsible for any problems arising from any improper use of this site.

Indemnity
As a user, you hereby indemnify Volthium Energy from any and all liabilities, costs, causes of action, damages or expenses arising out of your use of this site or your violation of any of the provisions set forth herein.

Applicable Laws
This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations.

For EU residents, the GDPR is the applicable law that governs this document. In the event of any inconsistency between any provision of this document and the GDPR, the rules of the GDPR shall prevail.

Divisibility
If at any time any of the provisions set forth herein is held to be inconsistent or invalid under applicable law, such provisions shall be deemed void and shall be severed from this document. All other provisions will not be affected by the laws and the rest of the document will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we manage our site and the way we expect users to behave on our site. We recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates. If necessary, we will notify users by email of changes to these Terms or post a notice on our site.

Contact
Please contact us if you have any questions or concerns. Our contact details are as follows:
2600 Ford Boulevard, Chateauguay (Quebec) Canada J6J 4Z2
514 989-9586
[email protected]