{"id":4179,"date":"2024-07-25T12:31:51","date_gmt":"2024-07-25T16:31:51","guid":{"rendered":"https:\/\/volthium.com\/?page_id=4179"},"modified":"2024-07-25T12:32:58","modified_gmt":"2024-07-25T16:32:58","slug":"politiques-retour-remboursement","status":"publish","type":"page","link":"https:\/\/volthium.com\/fr\/politiques-retour-remboursement\/","title":{"rendered":"Politiques de retour et de remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4179\" class=\"elementor elementor-4179\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5725d264 e-flex e-con-boxed e-con e-parent\" data-id=\"5725d264\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39711c53 elementor-widget elementor-widget-text-editor\" data-id=\"39711c53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>Merci pour vos achats chez&nbsp;\u00c9nergie Volthium. Vous avez des questions ou vous n\u2019\u00eates pas enti\u00e8rement satisfait de votre achat, nous sommes l\u00e0 pour vous aider.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>Retour<\/strong><br>Vous avez 14 jours civils pour retourner un article \u00e0 partir de la date d\u2019exp\u00e9dition de l\u2019article. Pour \u00eatre \u00e9ligible \u00e0 un retour, votre article doit \u00eatre neuf (boite scell\u00e9e) et n\u2019avoir jamais \u00e9t\u00e9 utilis\u00e9. Gardez l\u2019emballage d\u2019origine pendant 45 jours. Votre article doit \u00eatre dans son emballage d\u2019origine. Votre article doit avoir le re\u00e7u ou la preuve d\u2019achat. Aucun retour ne sera accept\u00e9 sans num\u00e9ro \u00e9tiquette code barre s\u00e9curis\u00e9.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>Remboursements<\/strong><br>Une fois que nous aurons re\u00e7u votre article, nous l\u2019inspecterons et vous informerons que nous avons re\u00e7u votre article retourn\u00e9. Nous proc\u00e9derons au remboursement imm\u00e9diatement apr\u00e8s avoir inspect\u00e9 l\u2019article et confirm\u00e9 l\u2019\u00e9ligibilit\u00e9 de celui-ci.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>Livraison<\/strong><br>Vous serez responsable du paiement de vos propres frais d\u2019exp\u00e9dition pour le retour de votre article. Les frais de livraison ne sont pas remboursables. Si vous recevez un remboursement, les frais de retour seront d\u00e9duits de votre remboursement. Si vous avez des questions sur la fa\u00e7on de nous retourner votre article, veuillez nous contacter.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>Demande de retour<\/strong><br>Pour soumettre une demande de retour, veuillez contacter \u00c9nergie Volthium par courriel \u00e0 <a href=\"mailto:support@volthium.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@volthium.com<\/a> ou au 514 989-9586.<\/p>\n<p><\/p>&nbsp;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Merci pour vos achats chez&nbsp;\u00c9nergie Volthium. Vous avez des questions ou vous n\u2019\u00eates pas enti\u00e8rement satisfait de votre achat, nous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4179","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politiques de retour et de remboursement - Volthium<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/volthium.com\/fr\/politiques-retour-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politiques de retour et de remboursement - Volthium\" \/>\n<meta property=\"og:description\" content=\"Merci pour vos achats chez&nbsp;\u00c9nergie Volthium. 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